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Home > Our services > Adults > Compass: Navigating your care

Do you need advice on how to arrange your or your loved one's care?

If you are starting to think about getting help for your daily life, but are not eligible for financial help from the Council, you may be struggling to know where to start. Let us help!

Our Compass service can take the worry, headache and uncertainty out of setting up support for you or your loved one. Our packages are designed around common needs but our services are totally flexible and can be tailored for you as required.

Based on our local knowledge and many years of experience, our advisors will guide you through the available options, help you compare costs and choose and set up the right support.

Image of an elderly man sitting in a chair. In front of him is his wheelchair and kneeling next to him is his personal care assistant asking how she can support.

We can support you to:

  • Work out your needs and decide what type of help will work best
  • Prepare a budget & level of support that works for all the family
  • Choose the right people and services to give the best support
  • Conduct regular reviews to keep everyone working well together
  • Provide feedback to your family and friends if required
  • Pay your PAs through a Payroll service

Compass Membership

Compass is a membership service, costing just £10 per month (or a discounted rate of £100 per year). Depending on your needs, you can add on additional services to help you or your loved one get the right care in place.

  • Compass Membership – £10 per month

Access to Ruils recruitment website, a quarterly newsletter and ongoing support with any queries.

  • Payroll and Advice – £35 per month 

Employer and Personal care Assistant set up, year end processes and pensions. Inclusive of Compass membership fee.

  • Recruitment or Agency Set-up – £220 per round

Our advisors will work with you to recruit a Personal care Assistant or set up a care agency. This cost is on top of the monthly Compass membership fee. 

Sign up to Compass Membership

Complete the form below to sign up and pay for your Compass Membership. Once paid, a member of our team will be in touch with you to set up the support you need.

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Image of a client and her personal care assistant the client is wearing a light blue jumper and the personal care assistant is wearing a dark blue T shirt. Both are laughing and facing the camera.

Susan has been my main Personal (care) Assistant since I left hospital in 2007. Ruils help me by running a very efficient payroll service for my team of PAs.

Lucy, Compass client


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Richmond clients

Wandsworth clients