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Staff Team

Image: Cathy Maker

Cathy Maker

Contact Details

Chief Executive     cathymaker@ruils.co.uk     020 8831 6083

About Me

I oversee the services and projects that Ruils run and make sure that we are delivering the services that our clients want and need. I have been with Ruils in various roles for 14 years now and have been working with a great team of trustees, staff and volunteers to develop services that support individuals to live the life of their choice. My background is in Health Psychology and I have worked in the private medical health sector as well as being a recruitment consultant. I have two very sporty teenage boys and spend a lot of time ferrying them around or standing on the side of football and rugby pitches. I love reading and walking and travelling to new places.

Image: Paula Buckton

Paula Buckton

Contact Details

Adult Team Manager     paulabuckton@ruils.co.uk     020 8831 6088

About Me

I joined the Ruils team 6 years ago as a Support Planner and Broker for Self Directed Support in Richmond. At the same time I worked as a supervisor for Bluebird Care, a home care agency, setting up new care packages and supervising carers. I joined Ruils in a full time role at the beginning of 2013 working on two main projects; Pooling Budgets where I have developed a website and guide which offer a safe and effective model for individuals to pool resources. I also manage Advice for Independent Living service which is aimed at those who fund their own care, assisting them to look at support options available and help them set up the right support . In conjunction with this I also manage the find-a-pa website and have recently taken on a lead role working with the Direct Payments support team in Wandsworth. I have lived in Twickenham for more than 25 years but originally I am from Leeds, and like most northerners, I call a spade a spade. To keep fit I row and cycle and my trusty bike is my main way of getting around both Richmond and Wandsworth.

Image: Michael Halstead Swan

Michael Halstead Swan

Contact Details

Information Navigator     020 8831 6083     info@ruils.co.uk

About Me

I have worked at Ruils since May 2012 across a number of projects and services. Presently, I am working as the Information Navigator on the GoLocal Service, a partnership of dedicated organisations working under the Council's CILS umbrella. I am proud to be a part of the Ruils 'family'. I have a background in disability law and have worked for over 20 years supporting our severely disabled armed forces personnel. I am also on the Board of an Armed Forces disability charity and am responsible for disability, PR and development issues. I am a published writer and focus mainly on British and British Indian military history and dogs ! I am proud to originate from the Yorkshire Dales but have lived in the smoke for 20 years. We love our dogs, going to 80's reunion concerts, Indian/Mauritian food and antiques.

Image: Kirsty Cox

Kirsty Cox

Contact Details

Project Lead - GoLocal     kirstycox@ruils.co.uk     020 8831 6205

About Me

I joined the Ruils team in September 2016 and I have learnt so much from the organisation and through my role itself. My role as Project Lead for GoLocal enables me to work with a diverse range of clients and user-led groups within the local community. My main responsibilities are to develop ongoing events and activities and plan new activities to help promote independent living within the Richmond borough. I am also responsible for launching our Volunteer Befriending service, for which I recruit and manage volunteers and match them with clients. I am an Education and Social Science with English graduate and have worked in project management for The Challenge throughout my university studies. In my spare time I enjoy spending time by the seaside, reading and baking. I am a keen gardener, home-grown veggies are the best!

Image: Sue Robson

Sue Robson

Contact Details

Sitting & Befriending Service Coordinator     suerobson@ruils.co.uk     020 8831 6413

About Me

I joined Ruils in July 2014 to continue co-ordinating the Sitting and Befriending Service when the Three Wings Trust sadly closed and this part of the operation was transferred to Ruils. I had been running the service for 9 years in which time it has grown from supporting just a small number of families with a handful of sitters/befrienders to now supporting over 80 families with more than 40 sitters/befrienders. I am delighted that Ruils embraced the service - personally, to be part of a dynamic and supportive team - and that families with children and young people with disabilities in the Borough will continue to benefit from the service. I am married with 3 children and my youngest, Sophie (now 16) is disabled. It was having Sophie that inspired me to pursue this career after an earlier career in computer technical support. Outside of work I love yoga and go dancing once a week which is based on Strickly ! At home, I enjoy reading and have discovered Kindle. I also love watching all the junk TV that my husband hates.

Image: Alex Hardy

Alex Hardy

Contact Details

Independent Supporter     alexhardy@ruils.co.uk     07507 805 966

About Me

I joined Ruils in September 2014 as an Independent Supporter helping families move from Statements of Educational Need to the newly established Education Health and Care Plans. I have two children and have lived in Twickenham for almost 20 years. Before our first child arrived, I worked as a professional actor and I am more than happy to bore anyone who asks (and many who don't) with details of my adventures on stage and screen. Since 2006, I have been the full time carer for my son, Alfie. I am a born again fitness fanatic, occasional skydiver and Shakespeare obsessive.

Image: Linda Campbell-Arthur

Linda Campbell-Arthur

Contact Details

Parent Support Worker     lindacampbellarthur@ruils.co.uk     07903 633 326

About Me

I am a clinical psychologist, and had a private practice in South Africa for twelve years before relocating with my family to the UK in 2014. In my work I have enjoyed supporting people through both the usual stresses and strains of life, and longer-term mental illnesses. I focus on helping people to build their self-esteem and positive relationships. My son has autistic spectrum disorder and learning difficulties, so I have spent a lot of time finding the appropriate education and care for him, and speaking with other parents in similar positions. I am delighted to be part of the team at Ruils, working with families who need support.

Image: Charlie Thefaut

Charlie Thefaut

Contact Details

Sitting & Befriending Coordinator - Kingston     charliethefaut@ruils.co.uk     020 8831 6073

About Me

I joined RUILS in February 2018, to lead the expansion of our Sitting and Befriending service into Kingston Borough. I have previously worked developing other befriending services across London, and have a background working in Healthcare and Psychology. I studied Psychology at the University of Surrey and have worked across the NHS, charity and private sector. My interests include writing, sport, spending time in nature and travel. I look forward to developing our sitting and befriending service and helping more young people live independently and benefit from the important work RUILS does.

Image: Nisha Singh

Nisha Singh

Contact Details

Payroll Administrator     payroll@ruils.co.uk     02088316412

About Me

I joined Ruils in Nov 2017 as a Payroll Administrator. In my previous role I have had experience in running Payroll which includes calculating any additional payment deductions including any student loan, AOE orders etc. I am a very organised person and this helps with my role as it’s essential to be 100% accurate so that staff are not over or under paid and that they are paid on time into their correct bank account. I am married with two children and my youngest keeps me really busy with his clubs and matches. I am blessed to be part of Ruils.

Image: Surabhi Dhondiyal

Surabhi Dhondiyal

Contact Details

Parent Support Worker & Children's Services Manager     surabhi@ruils.co.uk     07376277779

About Me

I have worked at Ruils since 2010 and loved every manic minute of being part of a team of passionate and dedicated individuals. I am a parent to a 15 year old with additional needs and my work has invariably been both a professional and personal investment. I started out as an ILA, moving to person centred transition planning, running the SEND pilot for Richmond and when it was all over, taking a hiatus from work for a couple of years and moving to a remote town in Canada with winters of -40 and magnificent views of the aurora borealis! I am now back at Ruils and work for the Family Matters project providing information and support to families in Richmond. My free time is spent being a taxi service to my kids, reading tomes and writing notes to myself!

Image: Amy Boisseau

Amy Boisseau

Contact Details

Recruitment Support and Training Administrator     amyboisseau@ruils.co.uk     02088316083

About Me

I joined Ruils in July 2018. I am in the Direct Payments Team, where we support clients in the local borough of Richmond, employ their own Personal Assistants (PA) in the comfort of their home environment to care for their needs. I lead the Recruitment service and assist with providing Employment advice to clients and PAs. I started getting involved in charity work in 2016 with an aim to make a difference and give independence back to those in my local community. In my spare time, I like to go swimming, walking and I am always looking to try different cuisines

Image: Vicki Parfitt

Vicki Parfitt

Contact Details

Personalisation Administrator     victoriaparfitt@ruils.co.uk     02088316083

About Me

I joined Ruils in July 2018 to monitor the accounts for the Direct Payments service. Although new to Ruils I have a lot of experience with Direct Payments and accounts. Direct Payments allow clients choice and control over who provides support within their home. I enjoy the empowering independence we give back to our clients. I like to spend time with family and friends. I also enjoy relaxing in my garden with a good book and a coffee.