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Staff Team

Image: Cathy Maker

Cathy Maker

Contact Details

Chief Executive     cathymaker@ruils.co.uk     020 8831 6083

About Me

I oversee the services and projects that Ruils run and make sure that we are delivering the services that our clients want and need. I have been with Ruils for just over 10 years now and have been working with a great team of trustees, staff and volunteers to develop services that support individuals to live the life of their choice. My background is in Health Psychology and I have worked in the private medical health sector as well as being a recruitment consultant. I have two very active boys and spend a lot of time ferrying them around or standing on the side of football, rugby and cricket pitches. I love reading and walking and travelling to new places.

Image: April Clifford

April Clifford

Contact Details

Operations Manager     aprilclifford@ruils.co.uk     020 8831 6073

About Me

I am the Operations Manager at Ruils and am delighted at the opportunity of working for such a dynamic and exciting organisation. I previously worked in the advocacy sector for nearly eight years and am committed to ensuring that people are enabled to have real choice and control over their lives. I hold a Masters in Modern Art and love going to exhibitions whenever possible. I have recently taken up yoga and find it to be relaxing for both the body and mind; it is an excellent way for leaving behind the stresses of life ! I also enjoy going on bike rides with my husband and getting out and about into the countryside whenever possible. I also have a cat called Monty who is a constant source of entertainment.

Image: Paula Buckton

Paula Buckton

Contact Details

Independent Living Advisor     paulabuckton@ruils.co.uk     020 8831 6088

About Me

I joined the Ruils team 5 years ago as a Support Planner and Broker for Self Directed Support in Richmond. At the same time I worked as a supervisor for Bluebird Care, a home care agency, setting up new care packages and supervising carers. I joined Ruils in a full time role at the beginning of 2013 working on two main projects; Pooling Budgets where I have developed a website and guide which offer a safe and effective model for individuals to pool resources. I also manage Advice for Independent Living service which is aimed at those who fund their own care, assisting them to look at support options available and help them set up the right support . In conjunction with this I also manage the find-a-pa website and have recently taken on a lead role working with the Direct Payments support team in Wandsworth. I have lived in Twickenham for more than 25 years but originally I am from Leeds, and like most northerners, I call a spade a spade. To keep fit I row and cycle and my trusty bike is my main way of getting around both Richmond and Wandsworth.

Image: Michael Halstead Swan

Michael Halstead Swan

Contact Details

Information Navigator     020 8831 6083     info@ruils.co.uk

About Me

I have worked at Ruils since May 2012 across a number of projects and services. Presently, I am working as the Information Navigator on the GoLocal Service, a partnership of dedicated organisations working under the Council's CILS umbrella. I am proud to be a part of the Ruils 'family'. I have a background in disability law and have worked for over 20 years supporting our severely disabled armed forces personnel. I am also on the Board of an Armed Forces disability charity and am responsible for disability, PR and development issues. I am a published writer and focus mainly on British and British Indian military history and dogs ! I am proud to originate from the Yorkshire Dales but have lived in the smoke for 20 years. We love our dogs, going to 80's reunion concerts, Indian/Mauritian food and antiques.

Image: Kirsty Cox

Kirsty Cox

Contact Details

Community Development Worker (GoLocal)     kirstycox@ruils.co.uk     020 8831 6205

About Me

I joined the Ruils team in September 2016 and I have already learnt so much from the organisation and through my role itself. My role as Community Development Worker on the GoLocal project enables me to work with a diverse range of clients and user-led groups within the local community. My main responsibilities are to develop ongoing events and activities and plan new activities to help promote independent living within the Richmond borough. I am also responsible for launching our GoLocal Befriending service, for which I recruit and manage volunteers and match them with clients. I am a recent Education and Social Science with English graduate and have worked in project management for The Challenge throughout my university studies. In my spare time I enjoy spending time by the seaside, reading and baking. I am a keen gardener, home-grown veggies are the best!

Image: Sue Robson

Sue Robson

Contact Details

Sitting & Befriending Service Coordinator     suerobson@ruils.co.uk     020 8831 6413

About Me

I joined Ruils in July 2014 to continue co-ordinating the Sitting and Befriending Service when the Three Wings Trust sadly closed and this part of the operation was transferred to Ruils. I had been running the service for 9 years in which time it has grown from supporting just a small number of families with a handful of sitters/befrienders to now supporting over 80 families with more than 40 sitters/befrienders. I am delighted that Ruils embraced the service - personally, to be part of a dynamic and supportive team - and that families with children and young people with disabilities in the Borough will continue to benefit from the service. I am married with 3 children and my youngest, Sophie (now 16) is disabled. It was having Sophie that inspired me to pursue this career after an earlier career in computer technical support. Outside of work I love yoga and go dancing once a week which is based on Strickly ! At home, I enjoy reading and have discovered Kindle. I also love watching all the junk TV that my husband hates.

Image: Alex Hardy

Alex Hardy

Contact Details

Independent Supporter     alexhardy@ruils.co.uk     07507 805 966

About Me

I joined Ruils in September 2014 as an Independent Supporter helping families move from Statements of Educational Need to the newly established Education Health and Care Plans. I have two children and have lived in Twickenham for almost 20 years. Before our first child arrived, I worked as a professional actor and I am more than happy to bore anyone who asks (and many who don't) with details of my adventures on stage and screen. Since 2006, I have been the full time carer for my son, Alfie. I am a born again fitness fanatic, occasional skydiver and Shakespeare obsessive.

Image: Sian Austin

Sian Austin

Contact Details

Parent Support Worker     sianaustin@ruils.co.uk    

About Me

I joined Ruils initially as a volunteer peer advocate and I am now working for the Family Matters project as a Family Support Worker with Jackie Wade. I have three lovely grown up children (and a bonkers Labrador). My youngest son has ASD and a learning disability and lives at home. I manage his Personal Budget, including recruiting PAs and finding suitable activities for him. I have been involved either as a volunteer or as a paid consultant on many projects for the last twenty years – including working as a helpline member of AFASIC (giving advice to parents on diagnosis, SEN statutory assessment process, statements, benefits, and legal rights), as a facilitator in Family Work Training Sessions working with mental health professionals in Springfield Hospital, Tooting and as a member of the Richmond Mental Health Carer’s Development Group. I am also an artist and photographer.